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Airbnb

Last Updated 07/30/2024

Legal Name
Airbnb, Inc.
Aliases
Not Available
Company Website
https://www.airbnb.com/

Serve Information

Legal Address
Corporation Service Company, 2711 Centerville Road, Suite 400, Wilmington, DE 19808
Serve Method
online
Serve Legal Process
https://airbnb-legal.my.site.com/s/login/?language=en_US
Law Enforcement Guide
https://www.airbnb.com/help/article/960#first
Emergency Requests
"In the event of an emergency involving an imminent risk of death or serious physical injury to any person, law enforcement may make an emergency disclosure request through the Airbnb Law Enforcement Portal. Please click on the “Emergency Request” button on the Airbnb Law Enforcement Portal homepage. If you are unable to access the Airbnb Law Enforcement Portal homepage, please send an email with the subject: “Emergency Disclosure Request”. Please note that if you email your emergency disclosure request to Airbnb, Airbnb will typically only respond to emails that are from official law enforcement email domains. If you are unable to access the Airbnb Law Enforcement Portal homepage, and if you are sending an emergency disclosure request to Airbnb GSL, you may also fax your request to +81345869824. Requests for emergency disclosures should include the following elements: All known email addresses, names, date of birth, and aliases of the data subject about whom you seek information, and/or all known physical addresses and telephone numbers of the data subject. This information helps Airbnb identify the data subject. Your name, department, street address, telephone number, fax number, and email address. The specific information about the data subject that you are requesting on an emergency basis; why you are requesting this information; and how this information pertains to your investigation. The nature of the emergency; and why the information you are requesting is urgent and cannot be obtained through the use of ordinary Law Enforcement Requests"
Special Instructions
All requests from US Law Enforcement (“US Law Enforcement Requests”) should be addressed to Airbnb, Inc., located in San Francisco, California, and should be submitted through the Airbnb Law Enforcement Portal. Airbnb, Inc. will respond to valid, properly served requests, to the extent permitted by its Terms of Service, Privacy Policy, and US law, where proper service means submitting the request through the Airbnb Law Enforcement Portal or, if you are unable to do so, by effecting service on Airbnb’s Registered Agent for Service of Process in Delaware and/or California:

Contact Information

Phone
866-403-5272
Email
Not Available
Fax
302-636-5454
Fax
302-636-5454

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